These terms and conditons were last updated on December 1, 2018.
Your use of this website ("service") is subject to the following terms and conditions ("terms"). We may update these terms from time to time and it is your own responsibility to check this page regularly as the most recent terms take effect as soon as they are published. By continuing to use this website, you are signifying your implied acceptance to the terms and conditions as published.
The headings do not form part of the terms and conditions in any way and are for your convenience only.
This service comes with absolutely no warranties of any kind, including (without limitation to) the implied warranties of merchantability and fitness for a particular purpose. Your use of this service is at your sole risk and responsibility. We do not guarantee, represent or warrant that your use of this service will be uninterrupted, secure, timely or error-free.
We will not be responsible for any losses or damages incurred to you or to any third party as a result of your use of this service, even if we are aware or were made aware of the possibility of such losses or damages.
This service may be discontinued at any time without any notice to you. We may also change the way the service works in a way that adversely impacts you – for example, we may alter or remove certain features. Furthermore, we reserve the right to prevent you from using the service at any time. Any reliance you place on the availability or timeliness of this service is at your own risk and responsibility.
You have the option of upgrading to a paid subscription to unlock additional features. Some of these features are designed to provide additional security benefits. While we endeavour to make sure these features work as intended, are secure and fit for purpose, we cannot guarantee this and the same limitations of liability stated within these terms will apply as normal.
You have the right to cancel your subscription at any time. Please note cancellations will not take effect until the end of your current subscription period. We do not provide any pro-rata refunds for any unused time between the date you cancel your subscription and the date on which it ends. When you cancel your subscription, it will remain active until it is due; at which point, we'll bring your subscription to an end.
Notwithstanding the foregoing, if we discontinue our service while your subscription is still active, we will provide you with a pro-rata refund if you have paid time remaining on your subscription. In all other cases, refunds are at our sole and absolute discretion. This does not affect your statutory rights.
We charge for subscriptions in US dollars. We will not be responsible for any transaction fees your bank may charge you for conversion into your local currency. If in doubt, please contact your bank before subscribing.
If you issue a chargeback against us, or cause a chargeback to be issued by the account holder as a result of your negligence or willful misconduct, you agree to pay us on demand an administration fee of US$75.00 for each chargeback plus the full amount in dispute.
If you fail to pay for any outstanding debts or invoices within four weeks after their due date, we reserve the right to pass this outstanding balance onto a debt collection agency for recovery action. Upon which your outstanding debt will be with the appointed debt recovery agency and no further late payments can be accepted by us to settle it.
You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, harmless from any and all claims or demands, including (without limitation to) reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms and conditions, or your violation of any law or the rights of a third party.
If you are using this service or purchasing a subscription on behalf of a legal entity other than yourself (such as the company or organisation of your place of work), you warrant that you are duly authorised to bind that entity to these terms. You agree to bear full liability for any losses or damages to us if the entity claims, or a court or arbitrator finds, that you did not have the appropriate authority to bind the entity to these terms.
You are solely responsible for the content and material you publish on this service. Any content or material you publish on this website may be seen by others: never publish anything confidential, sensitive or personally-identifying, or any other content or material to which your employer prohibits or ought to prohibit you from publishing or otherwise disclosing.
We reserve the right, but not the obligation, to alter or remove any content or material published on the service.
We use StatCounter to record website traffic, but we do this in a way that protects your privacy. We've configured StatCounter to strip the last octet from each visitor IP address ("anonymised IP address") and we also prevent StatCounter from storing cookies on your computer when they record your visit on our website, so we can't link different IP addresses to the same person.
StatCounter records your anonymised IP address, your user agent string (this tells us what operating system and browser you are using, among other details), what pages you visited and the URL of the page you were referred from, at what time you visited each page and for how long. However, we do not record visitor traffic on users' boards and we physically exclude StatCounter from recording these pages (we also refer to these pages as "excluded areas" or "excluded pages").
We try our best to prevent web browsers from providing us with referrer information when navigating away from excluded areas of our site to non-excluded areas. We do this by placing a "no-referrer" meta tag on excluded pages. However, we rely on web browsers to comply with this, so we cannot always guarantee it. It is possible that your web browser may tell us the URL of a board you've visited if you navigate to another area of our website via a direct hyperlink from that page. In such cases, that visit (with the referrer information) will be recorded in the usual way with StatCounter.
When you use certain features on our website, we may ask for your name and email address. We will only request this information when we need it. For example, when you create a board we need to ask for this information because certain actions (such as deleting the board you create) are restricted to the person that created the board.
We may send you occasional service updates by email. For example, we may want to notify you if we are going to perform essential maintenance that may take our service offline, or other changes that may impact you or others. We will not, under any circumstances, send you any marketing emails unless and until you explicitly opt in. And if you give us your consent, you'll always have the right to opt out at any time.
Under no circumstances will we pass on your details to any third party unless we are required to do so by law or if we believe in good faith that it is necessary to comply with the law or to protect the life or property of ourselves or others.
Certain features on our website allow you to post comments that the general public can see. For example, our issue tracker allows users to make us aware of problems they've noticed on our website or to raise suggestions or other comments. Your name will be published alongside any comments you submit on our website. Please do not use these specific site features if you are not happy with this.
Your information will be stored by us on an indefinite basis unless you ask us to remove it. You may send us a request to provide you with a copy of, to update or remove your personal information, or any other information that personally identifies you, at any time. We may need to verify your identity before we can comply with your request – in most cases, this will simply require you to respond to our email to verify you sent us the request. There may be some cases where we cannot comply with your request: this may happen if we are unable to verify your identity, are required by law to retain your information for a longer period of time or are otherwise subject to a court order.
Please note it may not be possible for us to delete all the information you claim to have published on our service because most of the information stored in our database is anonymous and cannot be linked to an individual person. Even if you are logged in, a lot of the information you publish will not be linked to your user account.
When you create a board, you have the option of deleting it after you and your team have finished with it. When you use this feature, your board is simply soft deleted – it is not permanently erased. You can restore deleted boards, and permanently delete them, at any time from the Board History page. If you do not permanently delete your board, it will remain in our database on an indefinite basis unless you (or we) permanently delete it.
We create and store weekly backups of our website and database as part of our internal disaster recovery plans. Any information that you (or we) permanently delete may still exist in our backup storage for up to five weeks – we retain each backup for four weeks.
These backups are for our own internal disaster recovery purposes only. You agree that we are under no obligation to retain or use any backup to restore information you or your team may have permanently deleted or otherwise altered, even if we are made aware of this. You must make your own backup arrangements with regard to any information you or your team publishes on our service.
Any failure on us to exercise or enforce any term or condition within this agreement shall not in any way constitute a waiver of such term or condition, or impact our ability to exercise or enforce it at any time.
These terms and conditions constitutes the entire agreement and understanding between you and us, and supersedes any prior understanding, agreement or arrangement, whether made orally or in writing, between you and us (including, without limitation to, any prior versions of these terms and conditions).
Nothing in these terms confers or intends to confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999. You and we expressly exclude any rights of third parties who may otherwise be entitled to enforce the terms of this agreement as if they were a party to it.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales under the exclusive jurisdiction of the English Courts.
If any term or condition is found to be unfair, unenforceable or illegal by a court of competent jurisdiction, then that term or condition shall be severed as if it was never contained in the agreement, and the remaining terms and conditions shall continue in full force and effect, and continue to be fully binding and enforceable.
"Sprint Boards" is a registered trademark in the United Kingdom under IPO Registration Number 3292131.